Classes or Workshops... A refund will only be issued if the class or workshop is canceled. A refund will not be
issued for classes missed due to illness, personal emergencies or any other event beyond our control. All sales
are final when purchasing a workshop or class. You cannot cancel on line. No refunds are given for deposits of classes
or one on one sessions.
Reiki Sessions... A 72 hour cancellation notice is needed for a full refund if purchased on line. If you do not show
for your appointment, and have paid in full, a refund will not be issued. If you cancel the day of your appointment
and do not reschedule, the credit card on file will be charged $75.00 as a retainer for holding an appointment time for you.
Reiki Empowerment Package / Aesthetic Package/ Open House Packages...
For the success of SoulScapes and you the client, you are agreeing to special pricing at this time. Note these terms cannot be altered or changed over the phone or email.
Terms of Special Discounting or Spa Packaging
- All packages have an expiration date. This means you have six months from purchase date to use all sessions. You cannot give your appointments to someone else, or place package on hold.
- All packages are significantly discounted, therefore once treatment begins it us up to the client to follow the schedule treatment that was given to you by your practitioner or technician. Fail to abide by your treatment schedule could result in forfeiting your package. If you need to cancel an appointment, your next appointment must be re-scheduled within 7 to 10 business days.
- For aesthetic/laser/ microneedling guests, to achieve your desired results, it is important to follow all post care instructions to the fullest. This means that if you chose to use any other product, medication or instruction that was not provided to you, you risk the chance of injury or dis satisfied results and SoulScapes cannot be held responsible for undesired results, injury, or time missed from work.
- You are agreeing that you understand there are no refunds once procedures begin.
Care Cap Agreement...When signing a care cap agreement you are receiving a discounted price, if you fail to full-fill your contract for any reason, your account will be sent to a collection agency for payment of money due. You have 3 days from date of purchase to cancel your contract. After 3 days no refunds will be issued.
Angel Readings...A 72 hour cancellation notice is needed for a full refund. There will be no refund issued due to
illness, personal emergency, or any other event if less than 72 hours.
Gift Certificates...All sales are final when purchasing gift certificates and no refunds are given. Gift certificates
cannot be exchanged for cash, used by another person, and have an expiration date of one year. Purchases made on
line or in store for any service MUST be used within one year from date of purchase. NO EXCEPTIONS
Please keep in mind these terms are based on the fact that SoulScapes is a service business not a retail business. When a person doesn't show for an appointment, or cancels the day of appointment, it is difficult to fill that space, which in turn hurts business. Not only monetarily, but for other clients that may be waiting for an appointment. These terms are for the thriving heart of SoulScapes, they are not to offend anyone.