Refunds

soulscapes-stars

Gift Certificates

All sales are final when purchasing gift certificates and no refunds are given. Gift certificates cannot be exchanged for cash, used by another person, and have an expiration date of one year. Gift cards are to be used towards services only, not eligible for products or injectables. Purchases made online or in-store for any service MUST be used within one year from the date of purchase. NO EXCEPTIONS.

Classes & Workshops

A refund will only be issued if the class or workshop is canceled. A refund will not be issued for classes missed due to illness, personal emergencies or any other event beyond our control. All sales are final when purchasing a workshop or class. You cannot cancel online. No refunds are given for deposits of classes or one on one sessions.

Reiki Sessions

A 24-hour cancellation notice is needed for a full refund if purchased online. If you do not show for your appointment and have paid in full, a refund will not be issued. If you cancel the day of your appointment and do not reschedule, the credit card on file will be charged $75.00 as a retainer for holding an appointment time for you.

Reiki Empowerment Package / Aesthetic Package/ Memberships/ Open House Packages

For the success of SoulScapes and you the client, you are agreeing to special pricing at this time. Note these terms cannot be altered or changed over the phone or email.

Terms of Special Discounting or Spa Packaging

  1. All sales are final. No refunds are permitted. Orders canceled before fulfillment will be charged a 35% cancellation fee. All packages have an expiration date. This means you have six months from the purchase date to use all sessions. You cannot give your appointments to someone else, or place the package on hold.

  2. All packages are significantly discounted, therefore once treatment begins it us up to the client to follow the scheduled treatment that was given to you by your practitioner or technician. Fail to abide by your treatment schedule could result in forfeiting your package. If you need to cancel an appointment, your next appointment must be rescheduled within 7 to 10 business days.

  3. For aesthetic/laser/ microneedling guests, to achieve your desired results, it is important to follow all post-care instructions to the fullest. This means that if you chose to use any other product, medication or instruction that was not provided to you, you risk the chance of injury or dissatisfied results and SoulScapes cannot be held responsible for undesired results, injury, or time missed from work.

  4. You are agreeing that you understand there are no refunds once the package is purchased and all sales are FINAL. Banked monies for memberships cannot be returned for cash. You must use all the money in the account before you can breach the contract.

In House Payment Agreement

When signing a Varidi agreement you are receiving a discounted price, if you fail to full-fill your contract for any reason, your account will be sent to a collection agency for payment of money due. You have 3 days from the date of purchase to cancel your contract. After 3 days no refunds will be issued.

Angel Readings

A 24-hour cancellation notice is needed for a full refund. There will be no refund issued due to illness, personal emergency, or any other event if less than 72 hours.

*Please keep in mind these terms are based on the fact that SoulScapes is a service business, not a retail business. When a person doesn’t show for an appointment or cancels the day of the appointment, it is difficult to fill that space, which in turn hurts business, not only monetarily, but for other clients that may be waiting for an appointment. These terms are for the thriving heart of SoulScapes, they are not to offend anyone.